At SupporTech, we make IT help simple and stress-free. With Remote Desktop Support, we can access your computer directly from our office and carry out the same checks we would if we were sitting right beside you.

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We’ll guide you step by step over the phone to activate remote access. Once connected, you’ll be able to watch everything we do on your screen, so you always feel secure and in control.

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Most problems can be fixed this way, saving you the hassle of waiting for a home visit. If for any reason the issue can’t be resolved remotely, our friendly technician will explain your options and, if needed, arrange an onsite visit to get you back up and running.

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Our Remote Services

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Computer & Apps Troubleshooting
We diagnose and resolve common computer errors, slowdowns, and software glitches. From apps that won’t open to programs that keep crashing, we’ll get your system running smoothly again.

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Email Setup & Troubleshooting
Need help setting up a new email account or fixing problems with sending and receiving messages? We’ll make sure your email is working reliably and securely.

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Virus Protection and Removal
If your computer is running slow or acting strangely, it could be a virus. We provide full scans, remove harmful files, and set up protection to keep your system safe in the future.

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Software Installation
From office programs to everyday apps, we’ll install the software you need correctly the first time. We also make sure updates are applied so everything runs efficiently.

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Computer Cleaning
A clean computer is a faster computer. We remove unnecessary files, optimise settings, and tidy up your system so it performs at its best.

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Data Recovery, Backup and Transfer
Accidentally deleted a file or moving to a new computer? We can recover lost data, back up your important files, and safely transfer everything to your new device.